| Service Desk Support |
|---|
|
Remote Support: M-F 9am – 7pm Onsite (Room 247): M-F 9am – 5:30pm (appointment recommended) |
| Computer Lab (TRC) Hours |
| Monday – Friday: 8:00 AM – 11:00 PM Saturday: 8:00 AM – 10:30 PM Sunday: 11:00 AM – 10:30 PM |
| servicedesk@juilliard.edu |
| Phone |
| (212) 799-5000 ext 7121 |
- The Juilliard IT Department
- Information Security at Juilliard
- IT Assistance: The IT Service Desk
- WiFi: Students, Faculty and Staff (JUILLIARDwifi)
- WiFi: Visitors and Guests (JUILLIARDguest)
- IT Resources in The Meredith Willson Residence Hall
- Adding a Juilliard Email Account to a Mobile Device
- Forwarding Juilliard Voicemail Messages to Juilliard Email
- Registration with Okta
- Resetting Passwords
- Remote Access (Citrix)
- Getting Started with Zoom
- For Faculty Regarding Zoom
- RingCentral Training Videos
- MyJuilliard (the Juilliard Intranet)
- Forms and Documents
- On-line Academic and Administrative Resources: Canvas, WebAdvisor and the Library
- The Technology Resource Center (The Student Laboratory)
- Student Printing
- Visitor Registration
- Work-Study Positions in the Juilliard IT Department
- New-Hire Onboarding Guide
- High-Risk Travel Policy
- Faculty Loaner Laptops